Our pricing is based on the size of the area to be cleaned, the type of service required, and the specific needs of the client. We offer free estimates to provide accurate pricing.
We currently do not offer service packages, but we are pleased to provide discounts for elderly clients as a token of appreciation. Please contact us to learn more about eligibility and how we can assist you.
We require a 48-hour notice for cancellations or rescheduling. If the notice is given less than 48 hours before the scheduled appointment, a cancellation fee may apply.
No, at the moment we don't offer any last-minute or emergency cleaning services.
We use eco-friendly cleaning products upon request. Let us know if you prefer eco options.
Absolutely! If you have preferred cleaning products, please let us know in advance, and we will be happy to accommodate your request.
Yes, our team brings all the necessary cleaning equipment and supplies to complete the job efficiently and effectively.
Yes, we use products that are safe for both pets and children. If you have any specific concerns, please let us know, and we will address them.
We use a variety of equipment tailored to each service, including HEPA vacuums for allergen control, steam cleaners for deep cleaning, and microfiber cloths for surface cleaning.
Yes, all our cleaning staff undergo thorough background checks to ensure the safety and security of our clients.
Our cleaning staff receive comprehensive training in cleaning techniques, safety protocols, and customer service to ensure high-quality service.
Yes, we carry general liability insurance, workers' compensation and commercial auto insurance to protect our clients and staff.
In the unlikely event that something is damaged, please notify us immediately. We are fully insured and will handle the situation promptly to your satisfaction.
Our team follows strict safety protocols, including the use of non-toxic cleaning products, proper equipment handling, and adherence to client-specific safety requests.
We strive for 100% customer satisfaction. If you are not satisfied with our service, please let us know within 24 hours, and we will re-clean the area free of charge.
We welcome your feedback! You can provide feedback directly to our cleaning team, call us, or email us at maria@delasanchasspotlesscleaning.com.
Yes, we guarantee that you will be satisfied with our services. If not, we will make it right by addressing any concerns promptly.
We take complaints seriously and strive to resolve any issues quickly. Please contact us directly to discuss any concerns, and we will work to rectify them.
Yes, we can arrange for the same cleaning team to service your home or business for consistency and familiarity. Please let us know your preference.
